Frequently Asked Questions

Rent Vehicle

Reservation can be made directly on our website or by telephone calling on  
+34 664 363 688

. Credit card is required for booking and it will be mandatory at the time the contract is concluded at the destination.

You can cancel or modify your booking free of charge by telephone  +34 664 363 688 or sending an e mail on [email protected]

If you take the Total insurance + excess, the excess will be charged as a warranty (or deposit). The amount of the deposit is equal to the excess required according the group of car. When you return the car and after verifying that there are no damages, the deposit will be refunded immediately on the same Credit Card.

Our representatives will be waiting for you at the hall of Terminal 3 arrivals. You will find them passing the first electronic door, on the left side and next to the security desk. They will be waiting with your name written, in order to identify them easy and avoid confusions with other companies.

NO, you can choose between: 1) return the car with the same fuel level you received it, or in case you prefer 2) pay a full tank in advance and return it empty.

We confirm the car group (cars with similar technical characteristics) but not the model. You can put in observations the type of car you prefer and we will do our best to provide it if available.

You have to deliver the car on the place and time indicated on your contract or by our representative. In case of delays or schedules, please contact with us and we will rearrange the dropping time.

Rent Vehicle

To extend your rental, you should call to our booking department +34 664 363 688
, at least 24 hours before the expiry of the contract. It is necessary to avoid the expiration of the insurance that covers the rental period.

Yes, we accept cash, but it is essential to have a valid Credit Card, that belongs to the main holder of the contract as a security of the payment.

Passport, Driving License with more than 2 years and a credit card.

You can add a second driver free of charge.

Yes, 220 km per day.
 Unlimited mileage (ANDALUCÍA)

Please contact us for more information regarding driving our cars abroad. 


We can advise you on how to fit the baby seats but you are responsible for making sure the baby seat is fitted correctly.